Shipping policy

Shipping Policy

At Wick'd With Scents, we work hard to process and ship your order as quickly as possible.

Processing Time
Orders are typically processed within 1–5 business days after payment has been received. During periods of high order volume, holidays, or promotional events, processing times may be extended. Customers will receive a tracking number once their order has been fulfilled and shipped.

Shipping Time
Once your order has been shipped, delivery times will vary depending on the shipping method selected at checkout and the destination of the package. Estimated delivery times provided by shipping carriers are not guaranteed.

Order Tracking
Customers will receive tracking information via email once their order has been fulfilled and shipped.

Shipping Delays
Wick'd With Scents is not responsible for delays caused by shipping carriers, weather conditions, holidays, incorrect shipping information, or circumstances outside of our control.

Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout. Orders shipped to an incorrect address provided by the customer may not be eligible for replacement, reshipment, or reimbursement.

Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Wick'd With Scents is not responsible for lost, stolen, or missing packages. Customers should contact the shipping carrier directly regarding delivery issues.

Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the product, packaging, and shipping label so we can review the issue and determine an appropriate resolution.

Contact Us
If you have any questions regarding your order or this Shipping Policy, please contact us through the information provided on our website.

By placing an order with Wick'd With Scents, you acknowledge and agree to this Shipping Policy.